PhilHealth has laid out temporary procedures for members to file benefits and submit contributions after a cyberattack paralyzed its system.
MANILA — The Philippine Health Insurance Corporation has laid out temporary procedures for members to file benefits and submit contributions while it tries to resolve a cyberattack on its system.PhilHealth in a statement late Saturday emphasized that its members and their dependents may still access health benefits as long as they submit a photocopy of their PhilHealth Identification Card, Member Data Record or other supporting documents.
"Employers may submit their reports once the Electronic Premium Remittance System has been restored," it said. It added that it has coordinated with the Department of Information and Communication Technology, the National Privacy Commission, and the cybercrime units of the National Bureau of Investigation and the Philippine National Police to conduct forensic investigation and assessment.
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