A Tennessee jury has ordered Cracker Barrel, a Southern fare restaurant chain, to pay $9.4 million in damages after staff served a customer hand sanitizer instead of water in 2014.
Cracker Barrel will only have to pay a fraction of that amount, however, under a Tennessee law that places a cap on economic damages, attorney Thomas Greer of Bailey & Greer, PLLC, told"This is an unfair law," Greer told the station. "He will not receive anything close to what he is entitled to."William Cronnon, the customer and plaintiff, will receive just $750,000 from the restaurant chain, according to WTVC.
Cronnon, developed gastrointestinal issues after a waitress accidentally refilled his water glass with "what shewas water but turned out to be a mixture of water and Eco-San – a commercial grade bleach," Greer wrote in a Jan. 10 blog post following the verdict. Cronnon went to the emergency room after the incident and experienced "permanent and serious internal physical injury" as a result of the mishap, according to the lawsuit obtained by WTVC.Witnesses testified during the trial that staff used unmarked water pitches containing Eco-San to soak certain kitchen equipment.
The original lawsuit asked Cracker Barrel to pay $150,000 in damages to Cronnon, but a Marion County jury ordered the restaurant chain to hand over $4.3 million in compensatory damages to the plaintiff, as well as an additional $5 million in punitive damages.
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